Frequently Asked Questions
Everything you need to know about your order and our collections.
What is the standard shipping time for orders?
We offer standard shipping across the USA which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
What is your return policy?
We accept returns on all unworn and unwashed items with original tags attached within 30 days of purchase. Please visit our returns portal to start your process.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our fashion-forward cuts may vary by collection.
Do you offer international shipping?
Currently, Arken Optics USA focuses on domestic shipping within the United States. We are working on expanding our logistics to reach international fashion enthusiasts soon.
How should I care for my Arken Optics apparel?
To maintain the quality of our fabrics, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are located on the inner garment label.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.